Welcome to the Lyft Business Resource Center

This is where we keep our webinars, ebooks, and other tools that can help you make the most of Lyft Business. Take a browse around.

Lyft Healthcare Improvements Help Patients Keep Their Appointments

We’ve made changes that this year reduced Concierge rider no-shows by 28% across Lyft Healthcare.

Introducing Tipping for Lyft Pass

Good news: You can now turn on tipping for your Lyft Pass programs. Built-in tipping improves the experience for riders and drivers, and makes things easier for you, too.

Lyft Healthcare and its community partners tackle senior mobility

Learn how three organizations are using Lyft Healthcare to redesign how seniors access transportation.

Introducing Tipping for Concierge Rides

Reward drivers who provide a great rider experience by turning on tipping for your Concierge programs.

Lyft Healthcare Now in 21 States, Bringing New Medicaid Transportation Option to Millions

Lyft Healthcare now provides access to Medicaid NEMT services in 21 states, covering > 62% Medicaid beneficiaries.

How Lee Health leveraged Lyft to provide Hurricane Ian relief to employees

In the aftermath of Hurricane Ian, Lee Health created a Lyft Pass program offering employees a reliable way to get to work, ensuring essential medical services could continue during a time of need.

Illustration of car driving on a road that is in the shape of a green leaf, portraying sustainable travel.

How Lyft is Helping Companies Reduce Their Carbon Footprint

Achieve your sustainability goals with help from our new hybrid or electric vehicle ride options, carbon offset program, and Sustainability Insights.

New Ways to Manage Your Riders with Lyft Pass

We’re simplifying user management. Now you can search for riders, invite riders, find rider status, and remove groups of riders in seconds.

Driving Towards a More Sustainable Future

As part of our mission to help fight climate change, we’re launching a sustainability dashboard in the Lyft Business Portal. Now you can easily monitor your rideshare programs’ greenhouse gas emissions and help plan for a better future.

Lyft’s Impact on Social Drivers of Health

Lyft Healthcare works closely with Medicaid Agencies, health plans, and transportation brokers to help address inequalities in the accessibility of healthcare services.

Member Spotlight: Jenny Clemmens

Get to know Jenny, our Head of Platform Partnerships!

Introducing 3 New Ride Options

As a Concierge user, you can now offer your riders the options they want.

The Future of Business Travel

Dive into what the future of business travel and commuting look like in the face of changing employee needs. We uncover insights from the recent study commissioned from Forrester Consulting.

Navigating Uncertainty: The Future of Business Travel & Commute

Hear about the latest findings and insights on the future of business travel and commute featuring Forrester Consulting.

Tips for Bringing Back the In-Person Party in 2022

It’s been a while since any of us attended a company holiday party, so here are a handful of tips for making sure the whole shebang goes off with, well, a bang!

Navigating the Evolving Workplace Strategy Landscape

Find out what we learned about the future of business travel and commute in this study we commissioned with Forrester Consulting.

Breaking Down Barriers to Early Breast Cancer Detection & Screening

Wheels for Women, the country's first and only free transportation program dedicated exclusively to breast cancer screenings and diagnostics, has reached the remarkable milestone of 1,000 rides with Lyft.

Lyft Business Rewards: New Perks for Travelers

Business travelers can now earn rewards when they take rides with their Business Profile.

Unwinding of the COVID-19 Public Health Emergency is Unlikely to Impact Medicaid NEMT Utilization

Although COVID-19 may stay with us for the foreseeable future, the forthcoming end of the government’s official recognition of COVID-19 as a Public Health Emergency (PHE) will have a significant impact on the healthcare system.

Member Spotlight: Linda Jiang

Get to know Linda, our Head of Strategy and Government Partnerships!

Member Spotlight: James Rizzo

Get to know James, our Product Manager!

3 Ways to Win at Retail with Rideshare

The demand for employees is still at an all-time high, as labor shortages continue to impact industries across the board—especially frontline workers.

Member Spotlight: Betty Yen

Get to know Betty Yen, our Head of Healthcare Partnerships!

Driving Better Outcomes with Lyft Healthcare

Learn how Lyft Healthcare is filling gaps in other social determinants of health, proving the role of transportation and rideshare in value-based care.

Improving Access to Care for Seniors

Learn how ChenMed partnered with Lyft to provide reliable, non-emergency medical transportation (NEMT) for seniors—and how your organization can too.

Reliable Rides for Patients During COVID-19

Learn how ChenMed and Kroger Health partnered with Lyft to close transportation gaps and help patients get to their medical appointments and vaccine sites.

Concierge Now Supports Multiple Languages

We want to make transportation more accessible, and we’re excited that Concierge now offers trip info in three additional languages: Spanish, French, and Portuguese. That means more Concierge riders can get their trip info in the language they prefer.

4 Ways to Optimize Safety with Business Travel

A business traveler’s itinerary can get jam-packed fast. There are client meetings. Working lunches. Training sessions. Woof.

How to Help Your Company Encourage Sustainability

Now more than ever, employees are concerned about the environmental impact of the companies they work for.

How to Take the Stress Out of Employee Commutes

It goes without saying: the pandemic has brought unprecedented uncertainty to anyone that used to commute to their workplace.

One Program Every Company Should Have Before Returning to Work

More than a year into the pandemic and after vaccinations, the trade-offs of a completely remote culture are clearly surfacing.

Taking on the Loaner Shortage with Rideshares

Nationwide, auto dealerships face a decision when it comes to their loaner cars. The new and used vehicle shortage has dealerships deciding whether to keep their loaner fleet, or take advantage of rising used car prices and sell them.

How Commute Benefits Help Recruiters Attract New talent

Hiring has been difficult for many businesses since the pandemic began. And for the last year-plus, companies have had to find unique ways to attract and retain employees.

The New Business Profiles Experience

Ready for a return to business travel? We’re excited to introduce a smoother experience for our customers. As you prepare for getting travelers back on the road (sooner or later), we’ve revamped Business Profiles for your company’s travel needs.

Introducing Insights

We want to make analyzing your transportation data easier on you. That’s why we’re introducing Insights: a brand new dashboard within the Lyft Business Portal that allows you to monitor data about your transportation programs.

A Charitable Start to the New Year

At the end of 2021, we asked Lyft partners to share their holiday wishes for the new year. The responses we received were then entered into a drawing to win a $2,000 donation, made in the wish maker’s name.

Safety's First. Always.

We know how important safety is to your organization. In our eBook, you’ll learn about our Health Safety Program and what we do to prioritize every rider and driver’s well-being.

6 Reasons to Create a Commute Program Before Returning to Work

Commute benefits can help you improve the employee experience, increase retention, and elevate recruiting.

Riding Toward Healthy

We’re an industry leader in NEMT transportation and additional types of patient rides. This eBook will show you how we build safety and compliance into our healthcare programs.

A Game-Changer for Dealerships

Lyft can help auto dealerships elevate their customer service — and scale up their courtesy rides and deliveries. Check out our webinar to learn more.

Onboarding your Business Travelers

Want to make sure your team members use the travel program you set up? Our webinar walks you through the best ways to get them on board.

Better Patient Outcomes with Lyft

Discover how Allscripts, Ascension, Sutter Health, and Lyft have teamed up to minimize missed appointments, lower costs, and improve patient satisfaction.

The ABCs of Lyft’s API

In our guidebook, you can learn how to implement Lyft’s API to improve pickups, reduce costs, get support — and more.

Your Lyft Concierge Toolkit

Setting up a Lyft Concierge program is simple. Our webinar provides step-by-step guidance on getting started and making the most of it.

Win Back Service Revenue with Flexible Transportation

Due to low inventory, dealerships are selling their loaner fleet to take advantage of rising car prices. But, without loaner vehicles, providing service customers with alternative transportation can be challenging.

Say Hello to Lyft Pass

Learn how to create custom transportation programs and cover rides for your people, while staying in control of budget and usage.

How Rideshare Can Reduce Transportation Barriers to Care

Every year, almost 3.6 million Americans miss a medical appointment because they lack access to reliable transportation.