The quickest route to healthy

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Organizations across the healthcare ecosystem rely on Lyft to provide access to reliable rides for their patients and staff.

We’re reliable. We’re quick. And we’re committed to earning your trust.

Leading organizations in healthcare trust Lyft to get their patients to healthcare appointments. We partner with 9 of the 10 largest US health systems, 9 of the 10 largest non-emergency medical transportation (NEMT) brokers, and the top 10 payers to provide rides across the patient journey.

OUR PARTNERS

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Caresource logo
Ascension logo
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Access 2 Care logo
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Brookdale logo
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Denver Health logo
Kroger logo
Modivcare logo
MTM logo
 Onecall logo
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RIDES THAT MAKE AN IMPACT

8 of 10 patients prefer Lyft

Boost patient satisfaction while helping more people get the care they need.

Lyft helps curtail no shows

Reduce patient no-show rates and capture lost revenue from missed appointments.

Reduce costs by 32% on average

Provide reliable, cost-efficient rides while reducing costs and gaining better visibility into your ride spend.

RIDES FOR EVERY NEED

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Health systems & providers

Provide rides across the continuum of care, from your facilities to patient homes and anywhere in between.

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Payers

Help members (including commercial, Medicare Advantage, and Medicaid) get where they need to go with non-emergency medical transportation (NEMT), from fitness appointments to picking up prescriptions.

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Social determinants of health

Unlock access to services and programs that promote health and wellbeing by providing rides to-and-from medical appointments, the pharmacy and fitness centers.

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Technology & API platforms

Seamlessly integrate ordering and scheduling rides into your existing workflow, whether you’re a transportation broker, or a provider working within an EHR, care management or scheduling system.

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RX DELIVERIES

Reliable prescription deliveries

Get prescriptions delivered same-day through our robust driver network. Whether you need batching or on-demand service, our flexible options can help lower costs and improve your service. Our API integration allows for control over your program.

Our healthcare products

Our products give you access to our network of over 2 million drivers nationwide. Lyft Concierge, Pass, and Business Profiles address your organization’s healthcare transportation needs and help reduce costs, increase patient satisfaction, and improve overall health outcomes.

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Lyft Concierge

Arrange courtesy rides for the people your organization cares about. You can request a ride right away, schedule one for later, or let patients request their own rides. Riders will enjoy the Lyft experience without needing the app or a smartphone. See how it works.

Lyft Pass Healthcare

Lyft Pass

Transportation solutions are an investment in your people and your business. Lyft Pass allows you to cover the cost of rides for your patients, staff and more — with built-in controls for budget and usage.

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Business Profiles

Make it easy for your staff to expense or charge rides directly to your organization, saving them time. Business Profiles is here for your healthcare workers’ commute and transportation needs. See how it works.

Customer Success Stories

SafeRide Health
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How SafeRide Health reduced no-shows by 63% and call center volume by 30% with flexible rides

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How ChenMed reduced no-shows by 20% with Lyft Assisted

THOUGHT LEADERSHIP

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Kroger Health and ChenMed provided reliable rides with Lyft during Covid-19

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ChenMed improved appointment no-shows and increased satisfaction with Lyft

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Lyft Healthcare proves the role of rideshare in SDOH and value-based care

Featured News

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Why Rideshare in Healthcare Is Key to Value-Based Care Success

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Lyft Expands Healthcare Pickup ‘Assistance’ Service

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Lyft Healthcare executive on value-based care, ROI, and addressing social determinants of health

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“Thanks to our partnership with Lyft, our hospital and clinics provide rides to patients challenged with obtaining transportation. We positively impact patients’ lives across our community.”

Amy Friedman

Chief Experience Officer at Denver Health Hospital

Start moving your patients

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