Lyft Business Product Update

Introducing 3 new ride options

Every rider has unique needs. Some want to hop in the car and get to their destination as fast as possible. Others don’t mind waiting a few extra minutes to save a few dollars. While other riders want the fancy-pants plush leather and extra legroom (can’t blame ’em).

As a Concierge user, you can now offer your riders the options they want. Introducing three new ride options: Priority Pickup, Wait & Save, and Preferred rides.

3 new ways to ride with Lyft:

Faster pickups

Upgrade to Priority Pickup for a faster pickup when you’re in a hurry.

This ride mode gives your riders priority over others (hence the name) so they can get where they want to go quick, fast, and in a hurry.

Reduced pricing

Save money by waiting a little longer for less urgent trips with Wait & Save.

This ride mode allows you to save a few bucks in exchange for a little patience. Wait & Save availability depends on how many drivers are nearby.

Perks for VIPs

Get extra legroom, newer cars, and top-rated drivers with Preferred rides.

This ride mode lets your riders take a ride with a top-rated driver in a spacious car.

To get started, log in to your Concierge dashboard.

How it works:

These ride options aren’t always available, so keep an eye out for when they are. Select the option when it’s available.

Tip for Wait & Save option: Make sure riders know the driver could show up earlier than the max wait time. We’ll let them know when their driver is on the way.

Get your riders going in a new direction

Now that you’ve heard the news, take the new ride options for a spin and let us know what you think.

Log in to Concierge to try the new options.