If you need to ride, help protect our communities when you do.

Lyft drivers and riders have always been the type of people who look out for each other. Right now, instead of holding the door and shaking hands, we’re keeping our distance and avoiding contact. Staying home is the best thing you can do to protect yourself and others. Below, we recommend some tips for using Lyft during COVID-19 if you need to travel for an essential trip.

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Only use Lyft for essential travel

Please help protect your community by following local stay-at-home orders. Rides are still available for essential travel in most areas. Check local updates to see what’s recommended and required where you’re at:

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Help protect yourself and others

There are a few simple steps you can take to help keep the car clean and comfortable, and to help protect drivers and others who need to ride right now.

Help protect others

Thank your driver

Lyft drivers are on the front lines doing their part to uplift our communities. Drivers keep 100% of every tip. If you can’t tip, a kind word can go a long way. See what Lyft is doing to help drivers:

Be a responsible rider

The CDC or Public Health Agency of Canada are the best places to get updated government guidance. You can also help make your Lyft ride a clean and comfortable environment for everyone by following a few simple tips, per guidance from health authorities, if you need to ride:

  • If you feel sick, stay home
  • Know your local government’s guidance
  • Wear a cloth face covering
  • Respect your driver’s cleaning supplies, distance, or other safety precautions
  • Disinfect and sanitize your hands and frequently-touched surfaces
  • Keep the car windows open
  • Sit in the back seat
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What about bikes and scooters?

Bikes and scooters are still operating where available. Our associates frequently disinfect high-contact surfaces on bikes and scooters, and wear gloves when handling anything at the storage depot or in transport vans. We’re recommending our associates also wear a cloth face covering, and we're distributing those wherever we can. We recommend that riders follow CDC guidance and wear a face covering in public.

FAQs

Can I ride if my area is under a local precaution like curfew or shelter-in-place?

Can I take a Shared ride?

Is there any way to use Commuter Card benefits while Shared rides are paused?

May I cancel my ride if I’m concerned for my safety?