Wearing a mask, sitting in the back, ready to roll.

Lyft drivers and riders have always been the type of people who look out for each other — that’s why, right now, instead of holding the door and shaking hands, we’re keeping our distance and avoiding contact. Below, we explain what we all need to do to help keep drivers and riders safe during COVID-19.

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Get where you need to go

Please help protect your community by following local stay-at-home orders. We have some info about local guidance and requirements for you here:

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Help protect yourself and others

We created simple ride requirements so it’s easy for you to do your part to help protect drivers and other riders.

Help protect others

Thank your driver

Drivers keep 100% of every tip. If you can’t tip, a kind word can go a long way. See what Lyft is doing to support drivers:

Ride responsibly: new rules for the road

Based on guidance from the Centers for Disease Control and Prevention (CDC), we developed new policies, products, and education to help everyone practice healthy habits during the ride — and to help protect everyone in the car. All riders and drivers are now required to agree to a few simple rules before they can use Lyft.

Stay home if you have COVID-19

Stay home if you have COVID-19 or related symptoms

If you think you have the virus, staying home is the best way to help contain it and protect other people.

Wear a face covering

Wear a mask, it’s required

Lyft requires both drivers and riders to wear face coverings — for every ride. They can help prevent people who may have the virus (and do not know it) from transmitting it to others. Put your mask on before you get in the car, and wear it for the whole ride. Remember to sanitize your hands after putting on, touching, or taking off your face covering.

Keep the car — and your hands — clean

Keep the car — and your hands — clean

Before you head out for your ride, think about what to have on hand (like sanitizer and a mask). Sanitize your hands before touching anything in the car. And please don’t leave trash behind. The CDC recommends washing your hands for at least 20 seconds, using hand sanitizer with at least 60% alcohol content, and if you have to cough or sneeze, do it into a tissue or your elbow.

Sit in the back seat

Sit in the back seat

Put some distance between yourself and your driver. There are also small changes you can make to reduce contact and help protect others: handling your own luggage, bringing your own water, and not requesting a phone charger.

Keep the car windows open

Keep the car windows open

When possible, open the windows during your ride, or leave them open if that’s the way you find them. This helps to increase the fresh air circulation in the car.

Lyft rider getting out of the back seat wearing a mask.

Be safe and stay kind

Our goal is for every Lyft ride to be safe and comfortable from start to finish, and that’s up to all of us. As we move through this pandemic together and try to protect one another, we still have a shared responsibility to help make Lyft a safe community for all.

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What about bikes and scooters?

Wherever Lyft has bikes and scooters, they’re still available for you. Our associates frequently disinfect high-contact surfaces on bikes and scooters, and wear gloves and face coverings when handling anything at the storage depot or in transport vans. Our Health Safety Commitment goes for all Lyft rides, so if you’re out on a bike or scooter, you should still be wearing a face covering.

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