The quickest route to healthy

Organizations across the healthcare ecosystem rely on Lyft to provide access to reliable rides for their patients and staff.

We’re reliable. We’re quick. And we’re committed to earning your trust.

Leading organizations in healthcare trust Lyft to get their patients to healthcare appointments. We partner with 9 of the 10 largest US health systems, 9 of the 10 largest non-emergency medical transportation (NEMT) brokers, and the top 10 payers to provide rides across the patient journey.


AMR logo
Caresource logo
Ascension logo
AARP logo
Access 2 Care logo
Albertsons logo
Amerihealth logo
Brookdale logo
Citiblock logo
Denver Health logo
Kroger logo
MTM logo
Onecall logo
Saferide logo
CTS Logo


8 of 10 patients prefer Lyft

Boost patient satisfaction while helping more people get the care they need.

Lyft helps curtail no shows

Reduce patient no-show rates and capture lost revenue from missed appointments.

Reduce costs by 32% on average

Provide reliable, cost-efficient rides while reducing costs and gaining better visibility into your ride spend.


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Health systems & providers

Provide rides across the continuum of care, from your facilities to patient homes and anywhere in between.

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Help members (including commercial, Medicare Advantage, and Medicaid) get where they need to go with non-emergency medical transportation (NEMT), from fitness appointments to picking up prescriptions.

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Social determinants of health

Unlock access to services and programs that promote health and wellbeing by providing rides to-and-from medical appointments, the pharmacy and fitness centers.

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Technology & API platforms

Seamlessly integrate ordering and scheduling rides into your existing workflow, whether you’re a transportation broker, or a provider working within an EHR, care management or scheduling system.

Lyft Assisted

Door-to-door support

With Lyft Assisted, riders get a little extra help going from their pick-up location to the car, and from the car to their destination. The driver parks, meets the rider at the front door of the home or facility, and offers light assistance — lending an arm, elbow, or hand, opening and closing doors, or storing small personal belongings. (Available in select markets.)

Our healthcare products

Our products give you access to our network of over 2 million drivers nationwide. Lyft Concierge, Pass, and Business Profiles address your organization’s healthcare transportation needs and help reduce costs, increase patient satisfaction, and improve overall health outcomes.

Lyft Concierge

Arrange courtesy rides for the people your organization cares about. You can request a ride right away, schedule one for later, or let patients request their own rides. Riders will enjoy the Lyft experience without needing the app or a smartphone. See how it works.

Lyft Pass

Transportation solutions are an investment in your people and your business. Lyft Pass allows you to cover the cost of rides for your patients, staff and more — with built-in controls for budget and usage.

Business Profiles

Make it easy for your staff to expense or charge rides directly to your organization, saving them time. Business Profiles is here for your healthcare workers’ commute and transportation needs. See how it works.


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How SafeRide Health reduced no-shows by 63% and call center volume by 30% with flexible rides

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How ChenMed reduced no-shows by 20% with Lyft Assisted

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How Lee Health used Lyft Pass to provide relief to their employees after Hurricane Ian

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How Call the Car decreases no-shows and increases completion rates


Kroger Health and ChenMed provided reliable rides with Lyft during Covid-19

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ChenMed improved appointment no-shows and increased satisfaction with Lyft

Lyft Healthcare proves the role of rideshare in SDOH and value-based care

Featured News

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Why Rideshare in Healthcare Is Key to Value-Based Care Success

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Lyft Expands Healthcare Pickup ‘Assistance’ Service

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Lyft Healthcare executive on value-based care, ROI, and addressing social determinants of health

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“Thanks to our partnership with Lyft, our hospital and clinics provide rides to patients challenged with obtaining transportation. We positively impact patients’ lives across our community.”

Amy Friedman

Chief Experience Officer at Denver Health Hospital

Start moving your patients