The quickest route to healthy

Organizations across the healthcare ecosystem rely on Lyft to provide access to reliable rides for their patients.

OUR PARTNERS

Logo > AARP
Logo > Access 2 Care
Logo > Allscripts
Logo > AMR
Logo > Ascension
Logo > Brookdale
Logo > Denver Health
Logo > Epic
Logo > Modivcare
Logo > Onecall

Launch Lyft directly from Epic to send rides and manage patient care all in one place

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We’re reliable. We’re quick. And we’re committed to earning your trust.

Leading organizations in healthcare trust Lyft to get their patients to healthcare appointments. We partner with 9 of the 10 largest US health systems, 9 of the 10 largest non-emergency medical transportation (NEMT) brokers, and the top 10 payers to provide rides across the patient journey.

RIDES THAT MAKE AN IMPACT

8 of 10 patients prefer Lyft

Boost patient satisfaction while helping more people get the care they need.

Lyft helps curtail no shows

Reduce patient no-show rates and capture lost revenue from missed appointments.

Reduce costs by 32% on average

Provide reliable, cost-efficient rides while reducing costs and gaining better visibility into your ride spend.

RIDES FOR EVERY NEED

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Health systems & providers

Provide rides across the continuum of care, from your facilities to patient homes and anywhere in between.

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Payers

Help members (including commercial, Medicare Advantage, and Medicaid) get where they need to go with non-emergency medical transportation (NEMT), from fitness appointments to picking up prescriptions.

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Social determinants of health

Unlock access to services and programs that promote health and wellbeing by providing rides to-and-from medical appointments, the pharmacy and fitness centers.

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Technology & API platforms

Seamlessly integrate ordering and scheduling rides into your existing workflow, whether you’re a transportation broker, or a provider working within an EHR, care management or scheduling system.

RX deliveries
RX DELIVERIES

Reliable prescription deliveries

Get prescriptions delivered same-day through our robust driver network. Whether you need batching or on-demand service, our flexible options can help lower costs and improve your service. Our API integration allows for control over your program.

Our healthcare solutions

Our solutions give you access to our network of over 2 million drivers nationwide. Lyft Concierge, Pass, and Business Profiles address your organization’s healthcare transportation needs and help reduce costs, increase patient satisfaction, and improve overall health outcomes.

Concierge product screen

Lyft Concierge

Arrange courtesy rides for the people your organization cares about. You can request a ride right away, schedule one for later, or let patients request their own rides. Riders will enjoy the Lyft experience without needing the app or a smartphone. See how it works.

Lyft Pass Healthcare

Lyft Pass

Arrange courtesy rides for the people your organization cares about. You can request a ride right away, schedule one for later, or let patients request their own rides. Riders will enjoy the Lyft experience without needing the app or a smartphone. See how it works.

Solutions > Healthcare > Our healthcare solutions > Business Profiles

Business Profiles

Make it easy for your staff to expense or charge rides directly to your organization, saving them time. Business Profiles is here for your healthcare workers’ commute and transportation needs. See how it works.

CUSTOMER SUCCESS STORIES

Customer Story > Denver Health
Customer Story > Denver Health > Logo

How Denver Health improves the patient experience at its primary safety net hospital

Related stories > AARP
AARP logo

How AARP improves seniors' quality of life

FEATURED NEWS

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29% of Lyft riders use the app for healthcare trips, survey finds

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Lyft expands rideshare services for BCBS and Humana Medicare Advantage members

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Lyft just hired a hotshot exec from McKesson to run its growing business transporting patients to medical appointments

Amy Friedman headshot

“Thanks to our partnership with Lyft, our hospital and clinics provide rides to patients challenged with obtaining transportation. We positively impact patients’ lives across our community.”

Amy Friedman

Chief Experience Officer at Denver Health Hospital

Start moving your patients

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