Lyft Supplier Code of Conduct

Last updated August 2022
Originally published June 2020 | Lyft Supplier Code of Conduct v1.0

This Supplier Code of Conduct (“Code”) is the foundation for ensuring social and environmental responsibility and ethical conduct throughout Lyft’s supply chain. The Code establishes standards to ensure working conditions are safe, workers are treated with respect and dignity, and business operations are environmentally responsible and conducted ethically.

The Code lays out the minimum standards we expect, and applies to all of Lyft’s suppliers of materials, products, or services, including their employees, subcontractors, agents, representatives, upstream suppliers, and third party consultants (collectively, “Suppliers”).

Compliance with Laws

Suppliers, in all of their activities, must operate in full compliance with all applicable laws, rules, and regulations of the countries in which they operate while conducting business with or on behalf of Lyft. Suppliers must also comply with this Code when its requirements are more stringent than local laws or regulations. We expect Suppliers to share Lyft’s commitment to conducting business in a transparent and ethical manner.

Human Rights and Labor

Suppliers shall uphold the human rights of workers, and treat them with dignity and respect as understood by the international community. This applies to all workers, including temporary, migrant, student, and contract workers. Commitments to upholding the human rights of workers include the following:

  • Non-Discrimination. Essential to Lyft’s values is providing an environment in which employees are given opportunities to succeed in their roles without fear of prejudice or abuse. Suppliers shall not discriminate against any worker in any hiring or employment practice based on age, disability, ethnicity, gender, gender identity, marital status, pregnancy, national origin, political affiliation, race, religion, sexual orientation, union membership, veteran status, or any other status protected by applicable laws.

  • Humane Treatment. Workers shall not be subject to verbal, physical, sexual or psychological harassment or abuse; nor any other form of mental or physical coercion.

  • Involuntary Labor. Suppliers must ensure that all work is voluntary, all workers are free to terminate their employment at any time, and all workers are not unreasonably restricted from movement into, out of, or within the work premises. Suppliers will not use any form of forced, bonded, indentured, or involuntary labor in any part of their organization or supply chain. Involuntary labor includes the recruitment, transportation, transfer, receipt, or employment of persons by means of coercion, threats, force, abduction, fraud, or payments to any person with control over another person for the purpose of their exploitation. Suppliers will not withhold workers’ identification, immigration, travel, or work permit documents. Suppliers must ensure that workers’ labor contracts clearly outline the conditions of employment in a language understood by the worker; if the job requires international relocation, the contract will be provided before the worker leaves their country of origin . Workers must not pay recruitment fees or other fees for their employment either directly or through third parties. If such payments are discovered, they must be repaid to the worker.

  • Child Labor. Suppliers must comply with all applicable laws regarding child labor. In the absence of such laws, the minimum age for employment will be 15 years of age or the age for completing compulsory education in that country, whichever is higher. Suppliers must prohibit workers under the age of 18 from performing hazardous or night work.

  • Wages & Working Hours. Suppliers must comply with all applicable wage and hour laws, including those relating to minimum wages, overtime hours, and other elements of compensation. Suppliers will not require employees to work more than the maximum number of hours set by local law. All overtime work shall be consensual.

  • Freedom to Share Grievances. Suppliers shall permit workers to communicate openly and share grievances with management about working conditions without fear of reprisal.

Health and Safety

Suppliers shall conduct their operations in compliance with all applicable health and safety laws and regulations and provide a safe workplace. Additionally, Suppliers shall take proactive measures that support accident and injury prevention and minimize health risk exposure. Suppliers shall provide workers with (i) reasonably accessible and clean toilet facilities, (ii) potable water, (iii) sanitary food preparation, storage, and eating facilities, and (iv) clean conditions in all worker areas.

Suppliers shall also establish and implement processes that ensure (i) ergonomic considerations of physically demanding work, (ii) provisions for machine safeguarding, (iii) worker reporting of health and safety incidents and near misses, (iv) investigation of health and safety incidents and near misses, including corrective action plans to mitigate risk, and (vi) the appropriate training of workers, including informing them of health and safety risks. Suppliers shall manage health and safety risks through a prioritized process of hazard identification, elimination, substitution, engineering controls, administrative controls, and/or personal protective equipment and provide hazard-specific Environmental Health & Safety (EHS) Training.

Suppliers shall obtain, keep current, and comply with all applicable health and safety permits, registrations, and reporting requirements. Suppliers shall develop and implement emergency plans and response procedures that aim to minimize harm to life, environment, and property in the event of an emergency.


Suppliers shall comply with all applicable laws and regulations relating to the protection of human health, the environment, and natural resources, including those addressing pollution, the release of any materials into the environment, and hazardous substances or wastes. Suppliers shall obtain, keep current, and comply with all required environmental permits, approvals, and registrations, including all operational and reporting requirements.

Suppliers shall take a proactive approach to reducing environmental and natural resource impacts in all areas of their business. This shall include the establishment of and adherence to processes that ensure, consistent with applicable law, the (i) proper identification, management, disposal, and minimization of all waste, including hazardous wastes, (ii) recycling of waste, including hazardous wastes, where available, and (iii) identification, monitoring, control, treatment, and minimization of air emissions (including greenhouse gas emissions,) and wastewater discharges, including stormwater discharges. In addition, Suppliers shall (i) work to reduce or eliminate waste of all types, (ii) routinely monitor the effectiveness of all wastewater treatment systems and air emission control equipment (iii) ensure the efficient use of raw materials, water, and energy resources, (iv) track, document, and report greenhouse gas emissions at the facility and/or corporate level, including to reporting organizations as specified by Lyft, and (vi) look for cost-effective methods to improve energy efficiency and reduce greenhouse gas emissions.

Subject to the notification requirements set forth under "Right to Audit and Investigations" below, Suppliers shall be subject to environmental audits conducted by or on behalf of Lyft to assess (i) Supplier's environmental management system, including Supplier's approach to inventorying and managing sources of air pollution, water pollution, and hazardous waste consistent with applicable law, and (ii) Supplier's efforts to proactively reduce its environmental and natural resource impacts under this Code.

Supply Chain Equity (SCE) - Social Governance

Lyft is committed to a strategic initiative that helps organizations drive socio-economic value within the “S” of Environmental, Social, and Governance (ESG) reporting. Our SCE is a business strategy that ensures fair and equitable practices and procedures when purchasing goods and services from vendors or suppliers; therefore, Lyft’s “US Office of Small Business Utilization,” will require quarterly reporting of all suppliers we spend more than $750,000 a year with. Lyft is a federal contractor. Federal Acquisition Regulations may impose additional requirements with respect to Lyft’s vendors and suppliers.

Notice of Affirmative Action Obligations

Lyft is a federal contractor and complies with the following affirmative action regulations:

  • Executive Order 11246, as amended (41 CFR chapter 60)

  • Section 503 of the Rehabilitation Act of 1973, as amended (41 CFR 60-741)

  • Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended, 38 USC §4212 (41 CFR 60-300)

In compliance with these regulations, Lyft hereby provides notification that as our subcontractor, vendor, or supplier, your organization may also be subject to the regulations outlined above. We appreciate your cooperation in our effort to fully comply with these federal requirements.

Legal Compliance & Business Ethics

Suppliers shall always act ethically in every aspect of its business, including relationships, practices, sourcing, and operations.

  • Business Integrity. Suppliers will avoid conflicts of interest, or the appearance thereof, and operate honestly and ethically in all business interactions throughout the supply chain. Suppliers shall prohibit all forms of bribery, corruption, extortion, and embezzlement and must comply with all applicable anti-corruption laws, including the U.S. Foreign Corrupt Practices Act. Suppliers shall not give anything of value, directly or indirectly, to any other person or entity with the intent to corruptly obtain improper advantages for itself or Lyft. This prohibition includes, but is not limited to, bribes, gifts, travel or hospitality expenses, and charitable donations. Lyft strives to avoid any situation that could be perceived as bribery and, consequently, we do not tolerate any improper payments, including “facilitation” or “grease payments.”

  • Counterfeit Materials. Suppliers shall only procure materials directly from Original Equipment Manufacturers (OEMs) or authorized distributors and representatives.

  • Disclosure of Information. All of Supplier’s business dealings should be conducted transparently and accurately reflected on Supplier’s business books and records. Information regarding Suppliers labor, health and safety, environmental practices, business activities, structure, financial situation, and performance shall be disclosed in accordance with applicable regulations and prevailing industry practices. Falsification of records or misrepresentation of conditions or practices in the supply chain are unacceptable.

  • Fair Business, Advertising and Competition. Suppliers should comply with all applicable laws governing fair business, advertising, and competition. Suppliers shall not enter into agreements or take other actions that are aimed at eliminating or reducing competition, that unreasonably restrict trade, or that are misleading or dishonest.

  • Protection of Identity and Non-Retaliation. Suppliers shall maintain programs that ensure the confidentiality, anonymity and protection of whistleblowers, unless prohibited by law. Suppliers should have a written process for personnel to raise any concerns without fear of retaliation.

  • Responsible Sourcing of Minerals. Suppliers shall reasonably assure that (i) any commodity metals they supply to Lyft and (ii) those commodity metals used in the products they manufacture are “conflict-free,”sourced with methods free of child labor, and obtained in compliance with applicable law. Suppliers should be prepared to certify that the minerals they use are “conflict free” upon request by Lyft.

  • Export Controls and Sanctions. Products, software, or technology transferred to and from Supplier may be subject to U.S. and foreign export and re-export control laws and regulations, including the Export Administration Regulations (“EAR”) maintained by the U.S. Department of Commerce and trade and economic sanctions maintained by the Treasury Department’s Office of Foreign Assets Control (“OFAC”). Suppliers must comply with these and all applicable export and re-export control laws and regulations. Specifically, Suppliers must not – directly or indirectly – sell, export, re-export, transfer, divert, or otherwise dispose of any products, software, or technology (including products derived from or based on such technology) received from Lyft to any destination, entity, or person prohibited by the laws or regulations of the United States, without obtaining prior authorization from the competent government authorities as required by those laws and regulations. This export control clause shall survive termination or cancellation of any supplier agreements.

  • Privacy. Suppliers must protect the reasonable privacy expectations related to personal information of everyone with whom it does business, including suppliers, customers, consumers and employees/workers. Suppliers are to comply with privacy and information security laws and regulatory requirements when personal information is collected, stored, processed, transmitted, and shared.

  • Insider Trading. Suppliers may obtain access to material, non-public information about Lyft and other companies with which it does business. Suppliers shall not engage in transactions involving any securities based on such material, non-public information, including but not limited to securities of Lyft itself, or disclose material non-public information to third parties.

Intellectual Property

Suppliers shall respect and protect confidential information and the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, of Lyft (and its affiliates) and any other third parties. Suppliers will safeguard all Lyft data and respect Lyft’s software licenses (including open source licenses).

Right to Audit and Investigations

Lyft maintains the right to engage in any onsite or remote audit directly or through a third party to verify that any or all sections of the Code are met. Lyft will provide at least 48 hours notice before conducting an audit. In addition, at Lyft’s request, Suppliers shall participate in audits and investigations related to potential violations of this Code, including permitting Lyft to speak with Supplier’s employees, cooperating with Lyft’s diligence efforts relating to responsible sourcing of minerals, and providing Lyft with relevant documents.

Suppliers shall disclose EHS records upon request from Lyft.

Reporting Obligations

Suppliers must promptly inform Lyft if it violates this Code or believes other people, including Lyft employees or agents, have violated this code. Suppliers reporting violations of this code are encouraged to include a corrective action plan for timely remedying such violations, along with an estimated date for completion of any such plan. Violations of this Code may also be reported anonymously through Lyft's Compliance and Ethics Hotline.