Our on-time
pickup promise
It’s that wonderful time of year, when we get to spend time with family and friends. And airport crowds. And shopping crowds. And our crowded calendars. It’s magical, and a bit stressful.
That’s why scheduled rides to the airport are covered by our on-time pickup promise. Your pickup will go as planned, so you can stress less about holiday travel.
Schedule ahead, stress less
Our on-time pickup promise
Schedule an airport ride. Your driver will be there within 10 minutes of your pickup time, or you’ll get up to $100 in credits.* Even if you take an Ub*r.
Set your plans
Lock in your pickup time and price, up to 30 days in advance. You can cancel or edit your ride up to one hour before your pickup time.
Relax with Extra Comfort
Upgrade to Extra Comfort and ride in a newer, roomier car. Choose if you’d like a quiet ride, want help with bags, or have a temperature preference.
FAQ
What’s the on-time pickup promise?
What’s a scheduled ride?
How do I schedule a ride with the on-time pickup promise?
How do I submit a receipt for the additional Lyft Cash credit of up to $50?
Is the on-time pickup promise available in all areas?
How long is the on-time pickup promise available?
Will the on-time pickup promise be available in my area soon?
*/More information about the on-time pickup promise and additional terms are available here. The Lyft Cash Terms & Conditions and Lyft Terms of Service apply.