Biometric Information and Security Policy

How does Lyft use biometric information and what biometric information does Lyft collect?

Identity and account verification. Lyft uses biometric information by having users submit photo imagery of their face and photo imagery of an identification document (for example, a driver's license) to confirm their identity or account prior to using the Lyft platform. Lyft uses this imagery to confirm the identity or account of Lyft users and to improve the accuracy of this feature. As part of our verification method, we may compare the submitted imagery with each other as well as existing account details (for example, matching information in a submitted image to information a driver submitted at the time of application). Our method of verification may include detecting and comparing the faces in the imagery through the use of biometric information, such as facial geometry. As our verification scans the geometry of the face in the imagery, the derivative information is deemed to be biometric information.

Face covering verification. Lyft uses biometric information by having riders and drivers submit photo imagery to confirm that they are wearing a face covering prior to using our platform. Once a rider or driver submits this imagery, Lyft uses it to confirm that a rider or driver is wearing a face covering and to improve the accuracy of this feature. Our method of verification includes detecting the presence of a face covering through the use of biometric information, such as face geometry. As our facial covering verification feature scans the geometry of the face in the imagery and looks for the presence of a face covering, the derivative is deemed to be biometric information.

How does Lyft use this information?

Identity and account verification. Lyft uses the biometric information to verify your identity or account and to help improve the accuracy of this feature in verifying the identity and accounts of our users.

Face covering verification. Lyft uses biometric information to verify whether riders and drivers are wearing a face covering and to help improve the accuracy of this feature in detecting whether riders and drivers are wearing face coverings.

How long will Lyft retain this information?

Identity and account verification. Lyft will permanently destroy biometric information from users within three years of receiving it. Lyft may retain this information longer as allowed or required by applicable law, such as under obligations of a valid subpoena.

Face covering verification. Lyft will permanently destroy rider and driver biometric information when the face covering verification is no longer needed or within three years of your last interaction with Lyft, whichever comes first. Lyft may retain this information longer as allowed or required by applicable law, such as under obligations of a valid subpoena.

For more information, please refer to our Privacy Policy here