Maryland State TNO License Guide

Lyft driver leaning against the hood of his car

Maryland law requires every rideshare driver to obtain a Transportation Network Operator (TNO) license, and Lyft submitted an application on your behalf to the Maryland Public Service Commission.

If you received a message that your application is still pending... 

Your driver's license may include phrases like "Not for Federal Identification," “Not Acceptable for Federal Purposes,”  “Limited Term,” or similar phrasing so you are not eligible to do pickups in Maryland until we receive confirmation from the PSC about your TNO license. We'll send you a notification as soon as we receive an update on the status of your application.

For additional information regarding the status of your TNO application, you can contact the PSC at tno.inquiry@maryland.gov.

If you received a message that your application was rejected...

The PSC has rejected your application for a TNO license. As a result, you will not be able to pick up passengers in the state of Maryland. The PSC must approve your TNO license application before you are eligible to pick up passengers in Maryland. Lyft cannot assist you here - you must reach out directly to the PSC to resolve this issue.  

To do so, you can:

1. Send an email to tno.inquiry@maryland.gov with the following information:

  • Name

  • Address

  • Phone number

  • Email address

2. Be sure to include a question about your application. Here's a sample to get you started:

  • I'm a Lyft driver, and my TNO license application has been rejected. What was the reason for this rejection and how can I obtain approval?

Email the Maryland PSC

Thanks for helping us stay compliant in Maryland!