Creating Smoother Line Rides 

Read on to learn more about features that can help improve your ride experience.  

How We’re Helping 

It’s clear from your feedback that passenger education is a game-changer. In addition to these features, the app also reminds them to wait for you outside and stick to their requested destination, with more to come. 

Countdown Timer: To keep you moving (and earning), passengers have one minute to get to you instead of five.

Stop Announcements: Your navigation app will say both the name and address of each destination out loud. 

Fewer Cancellations: We’re working to make sure passengers cancel Line rides less often, only when they really need to. 

How You Can Help

Confirm the number of passengers you're picking up: This way, we’ll know how many seats are full and can plan accordingly. If your passenger has an unexpected friend with them and there’s space available, it’s no biggie: They can instantly update their request.