Lyft News

Lyft Makes Airport Travel Simple

May 11, 2023

Americans were on the move in droves last year and in 2023, travelers show no signs of slowing down with as many as 87% expecting to travel at least as much as they did in 2022. But we’ve also witnessed that with major travel come major travel headaches. 

Just in time for summer, Lyft is making it easier for you to get from here to vacation, and back home again. With our Summer Travel Release, we’re launching new features within the app that help make travel simply simple. 

Preorder as soon as you land. We’ll handle the timing.

Seasoned airport travelers might know exactly when and where in their home airport to request a Lyft ride when they land for a perfectly-timed pickup. But less frequent travelers and those going to unfamiliar airports are often left guessing and stressing about when to order a ride. 

No more, “should I order my ride now?” as you walk off the plane. Now, riders at select airports can preorder a ride as soon as their flight lands, and make their way to the pickup spot stress-free. 

Have checked bags? No problem. Preorder a ride upon landing and Lyft will match riders with a driver as they get closer to the pickup spot–meaning zero guesswork about when to book a ride and shorter waits at the pickup area. Preordering also means riders lock in the price and don’t have to worry about price fluctuations, even if they need more time getting to the pickup area. 

“Lyft wants to provide the simplest and easiest rideshare experience for travelers,” said David Risher, Lyft CEO. “We are solving one of the biggest airport travel pain points for riders. Our new preorder experience will help make airport travel simple, so riders can get where they’re going with ease.”

Starting today, preordering is available in some of the largest travel hubs in the country, including Los Angeles (LAX) and Chicago (O’Hare, Midway), and is rolling out soon at AUS, JFK, and SEA.

See here to learn more.

Set it and forget it. Lyft offers new ways to make staying on top of travel plans easy. 

Lyft is here to get you out the door at the best time:

Now, iOS users can connect Apple Calendar to the Lyft app to get reminders about booking airport rides. Flight and terminal info will automatically appear in the Lyft app for easy reference. With Live Activities and Dynamic Island on iPhone*, riders can track the progress of their ride and see timely updates without opening the Lyft app. 

For those with Android devices, Google Assistant’s travel notifications can help get riders to the airport on time without all the added guesswork. Google uses traffic predictions to nudge riders when it’s time to book a ride. Riders can conveniently compare ride times and prices in Google Maps, and click directly into the Lyft app to go straight to booking a ride.** 

No matter your mobile preference, Lyft also offers Scheduled Rides up to 30 days in advance, for when you have somewhere important to be – like heading to the airport for a vacation. Simply choose a date and time, and lock in a price. Scheduled pickups are prioritized so riders can be confident the ride will be there when needed, and if plans change, you can edit the ride up to 1 hour before the pickup time.

Get rewarded when you ride.

More than half of travelers in 2023 will prioritize adopting solutions that make travel easier. They also expect to be rewarded for their loyalty, with as many as 42% saying that loyalty perks will matter to them when traveling this year. 

“Rideshare is an essential part of the travel experience today. Together with our partners, we have created a best-of-the-best ecosystem to make it easier and more compelling for riders to choose Lyft every time–while maximizing the rewards on their favorite loyalty programs.” said Zach Greenberger, Chief Business Officer at Lyft

Get closer to that next trip or upgrade by earning loyalty rewards with one of our airline and hotel partners every time you ride with Lyft:

  • Alaska Mileage Plan™: Earn 1 mile per $1 on all Lyft rides.***

  • Delta SkyMiles®: Earn 2 miles per $1 on airport rides, and 1 mile per $1 on all other rides in the US.*** Plus, get reminders about upcoming travel with Delta and see flight info on the way to the airport.

  • Hilton Honors: Earn 3 Points per $1 on all Lyft rides*** and redeem Points for Lyft credit, hotel reservations, and more.

Visit our website for more details on how Lyft is making travel simpler than ever this summer.


Forward-Looking Statements

Certain statements contained in this announcement are “forward-looking statements” within the meaning of the securities laws, including statements about Lyft’s airport travel-related features. Such statements, which are not of historical fact, involve estimates, assumptions, judgments and uncertainties. There are a number of factors that could cause actual results or outcomes to differ materially from those addressed in the forward-looking statements. Such factors are detailed in Lyft’s filings with the Securities and Exchange Commission. Lyft does not undertake an obligation to update its forward-looking statements to reflect future events, except as required by applicable law.  


* Live Activities is available for iPhone users running iOS 16.2 or later. Dynamic Island is available for iPhone 14 Pro or 14 Pro Max.

** The Google Assistant's travel notification image is for illustrative purposes only and should not be considered an accurate representation of the actual product, service, or situation.

*** Excludes taxes, fees, tolls, and tips.