New Safety Tool: Connect With Trained ADT Professionals Through Your App
Lyft is committed to providing the tools and support our community needs to feel safe every time they ride. We’re proud to work alongside ADT, America’s most trusted name in security, to enhance the standard of safety for the entire rideshare industry.
Today, we’re rolling out the first in a series of safety tools developed in collaboration with ADT to enhance safety on the Lyft platform. Lyft riders in select cities can now connect with trained safety specialists right through the app if they ever feel unsafe during a ride.
Instantly call or chat with safety specialists
You’ll have the option to call or text an ADT agent — and get a response quickly. If you don’t respond, ADT will contact 911 on your behalf and share your location and car details.
Contact 911 without speaking a word
If you can’t talk, you can simply tap, ‘Alert 911 silently.’ As long as you don’t cancel within 10 seconds, ADT will contact 911 on your behalf and share your location and car details.
Receive status updates from ADT
You’ll see real-time updates in your app with the status of your emergency request, such as when 911 has been contacted through ADT.
ADT shares our commitment to making transportation safer for everyone. We look forward to sharing more safety features from Lyft and ADT in the coming months.