WE GO THE EXTRA MILE FOR SAFETY
Since the very beginning, Lyft has worked to design policies and features that protect both drivers and riders. Our goal is to make every ride — whether it’s in a car, or on a bike or scooter — safe, comfortable, and reliable. (Also, fun.) We go the extra mile so you can deliver peace of mind to your travelers — from our $1 million liability insurance to a 24/7 Trust & Safety team. This guide details our strict driver standards, safety-focused product features, and tips for riding with Lyft to help keep every member of our community safe. Learn about how our policies keep your riders feeling confident on the road and your organization running smoothly in this guide.