Lyft Driver Addendum
Last Updated: January 22, 2024
This Lyft Driver Addendum is an addendum to the Agreement between you and Lyft, and it sets forth additional terms and conditions that are applicable to your provision of Rideshare Services through the Lyft Platform. Capitalized terms herein have the meaning set forth in the Agreement. This addendum replaces and supersedes any “Commission Schedule” or prior Driver Addendum that you have previously agreed to.
Driver Fare
You are entitled to a Driver Fare for the Rideshare Services you perform for Riders, as provided in the Agreement and this Driver Addendum. The “Driver Fare” for a completed ride consists of a base fare or pickup fare amount, plus incremental amounts based on the actual time and distance of the ride, as measured by Lyft or, as described below, the Upfront Driver Fare. If applicable, the base fare, pickup fare, and/or time and distance amounts are shown in a rate card (the “Rate Card”) in your Driver dashboard. If expressly provided in your Rate Card, you may earn incremental amounts based on the actual time and distance between the time you accept a ride request and the time you pick up the Rider. The Rate Card amounts displayed in your driver dashboard are personal to you. The Rate Card amounts may vary based on factors such as the market where you provide Rideshare Services or pick up a particular ride, the date you applied or became approved as a Driver, the vehicle type you use or your use of an Express Drive or rental vehicle, and the type of service you are providing (for example, economy, shared, extra seats, or luxury). The rates from the market in which you pick up the Rider will apply to that ride. Please note that some larger markets (like the San Francisco Bay Area) have different rates for different sub-regions within the larger market. In that case, the rates from the sub-region in which you pick up the Rider will apply to that ride. In certain situations, the Driver Fare may be predetermined (such as a flat rate trip), or subject to certain minimum or maximum amounts as described to you in your Rate Card. In some situations where a Rider cancels a ride request that you have accepted, you may earn a cancellation fee. See the Cancellation and no-show fee policy for drivers in the Lyft Help Center for details. In those cases, you will earn a Driver Fare in the amount of the cancellation payment set forth in your Rate Card. In select markets, and at Lyft’s discretion, the fare you will receive for a ride will be quoted to you before you accept the ride request (the “Upfront Driver Fare”). The Upfront Driver Fare may be calculated using several factors, including estimated time and distance, pick up time and distance, and other real-time market conditions. Upon acceptance of this ride request and completion of the ride, you will be paid the Upfront Driver Fare unless there are significant changes to the trip. For example, and for illustration only, if a trip is significantly longer or shorter (e.g., a Rider changed the pickup/destination or a stop was added/changed) your Upfront Driver Fare may be increased or decreased, as applicable, post-ride to compensate for significant changes to the trip. For a shared ride, you may pick up several Riders along a common route. In such situations, to the extent an Upfront Driver Fare has not been provided: (i) the rates from the region of the first pick up will apply to the full route, and (ii) the fare calculation shall only include one base fare amount for the route (however, you may be able to earn additional incremental pickup fares along the same route if expressly stated in the Rate Card). In such situations, where an Upfront Driver Fare has been provided, the Upfront Driver Fare may vary based on several factors, including total time and distance. Your Rate Card may not be set or available to you until you are an approved driver, and you agree Lyft makes no representation or warranties concerning the Rate Card amounts. Your Rate Card amounts are subject to change in Lyft’s discretion and any changes shall be published on the Rate Card. By continuing to use the Lyft Platform, you are deemed to accept these changes.
Additional Payments to You
In addition to the Driver Fare, you will receive additional payments, if applicable, including: (i) any tips provided by a Rider to you, (ii) any surcharges we collect for remittance to you, (iii) any tolls, damage, or similar charges we collect on your behalf, and (iv) any bonuses, incentives, or other payments you earn based on your provision of Rideshare Services.
Payments, Adjustments and Settlement
Lyft will collect payments owed to you by Riders and other third parties as your limited payment collection agent and you agree that the receipt of such payments by Lyft satisfies the payer’s obligation to you. Lyft reserves the right to adjust or withhold all or a portion of a Driver Fare or other payment owed to you (except tips and except where prohibited by law or contract) (i) if we believe that you have attempted to defraud or abuse Riders, Lyft, or Lyft’s payment systems, (ii) in order to resolve a Rider complaint (e.g., you took an inefficient route or failed to properly end a particular instance of Rideshare Services in the Lyft application when the ride was over), or (iii) if you end a ride at a location that is different than the destination submitted through the Lyft App. Lyft’s decision to adjust or withhold the Driver Fare or other payment in any way shall be exercised in a reasonable manner. If you have agreed to any other amounts being deducted from your Driver Fares and/or other payments with any party (such as vehicle rental or lease payments), those amounts will be deducted before remittance to you, and we may determine the order of these other deductions if allowed by law. We will use reasonable efforts to ensure that your Driver Fare and any other payments to you will be paid to you on at least a weekly basis. You acknowledge and agree that all payments owed to you shall not include any interest and will be net of any amounts that we are required to withhold by law.
Rider Charges
Lyft will charge the Rider an amount calculated or determined by Lyft on your behalf for the Rideshare Services you perform for Riders (the “Rider Charges”). Rider Charges may be determined after the ride is completed based on the time and distance of the ride and the rates on the Lyft Cities Pages (a “Variable Fare”). Alternatively, Rider Charges may be quoted in advance, at the time of the ride request (a “Quoted Fare ”). A Quoted Fare may differ from what the Variable Fare would have been for the same ride (as Variable Fares change depending on a number of dynamic factors). In either case, your payment for Rideshare Services shall be the Driver Fare as described in Sections 1-3 above. Unless we indicate to you otherwise, the Rider Charges includes the Driver Fare, applicable tolls, fees retained by us (including the Service Fee and Platform Fee described below), and any Third Party Fees. Riders may also elect to add an additional tip to you on top of the Rider Charges. The tip shall be provided entirely to you. “Third Party Fees” include any applicable airport fees, or any state or local fees, surcharges or taxes imposed on the provision of Rideshare Services or Lyft’s provision of the Lyft Platform that Lyft is required by law or agreement to collect or remit to third parties.
Lyft Fees
In exchange for facilitating the Rideshare Services that you provide to Riders, you agree to pay Lyft (and permit Lyft to retain) a fee based on each transaction in which you provide Rideshare Services, comprised of a service fee (“Service Fee”) and platform fee (“Platform Fee”), collectively the “Lyft Fees”. The Service Fee shall be a set amount for each ride as set forth in your Rate Card or Cities page at the time of the ride. The Platform Fee shall be a variable amount equaling the Rider Charges minus: (i) the Driver Fare, (ii) any tolls or surcharges we collect for remittance to you, (iii) the Service Fee, (iv) any Third Party Fees that Lyft collects, and (v) bonuses or incentives you earn based on your provision of Rideshare Services. In the event of a ride where the combination of (i)-(v) above is greater than the Rider Charges, no Platform Fee will be charged for that ride. In such cases, any excess amounts that you receive will be an adjustment to the Platform Fee (or if necessary, as an adjustment to another payment owed to you). The Platform Fee may include any event fees in effect (as determined by Lyft) based on the location of the pick-up or drop-off of the ride. For your convenience, Lyft may collect the Service Fee and applicable event fees from Riders on your behalf to offset your payment of such fees to Lyft. The Lyft Fees may be communicated to you weekly on an aggregated basis. In addition, Lyft may charge you other fees on a one-time, recurring or periodic basis. The amount of such fees may vary by market or other factors and shall be communicated to you in advance of incurring the fee.
Payment Processing
Payment processing services are provided by Stripe and subject to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement (collectively, the "Stripe Terms"). By using the Lyft Platform to receive payment proceeds, you agree to be bound by the Stripe Terms, which may be modified from time to time. As a condition of Lyft enabling payment processing services through Stripe, you authorize Lyft to obtain all necessary access and perform all necessary activity on your Stripe Connected Account to facilitate your provision of Rideshare Services as contemplated by the Agreement and your relationship with Lyft. You further agree to provide accurate and complete information about you and your business, and authorize Lyft to share it and transaction information with Stripe for the purposes of facilitating the payment processing services provided by Stripe. Lyft reserves the right to switch payment processing vendors or use alternate or backup vendors in its discretion.
Express Pay
If you elect to receive payments through Lyft’s express pay feature (which Lyft may offer to you in its sole discretion, “Express Pay”), you acknowledge that, unless prohibited by law or contract, Lyft may charge you a fee for this Express Pay service as described by Lyft prior to confirmation. You understand that (i) your financial institution may not support Express Pay, (ii) Lyft and Stripe make no guarantee concerning how quickly Express Pay payments will settle with your account, and (iii) not all payments through the Lyft Platform are eligible for Express Pay. If you elect to use any direct debit features made available by Lyft or its third-party partners you acknowledge that you may be subject to supplemental agreements related to those services.
Promotions and Coupons
Lyft may, at its discretion, offer promotional or other Coupons to Riders, however such discounts shall not impact the Driver Fare or any other payments owed to you. You agree that Lyft may sell passes or subscriptions (each, a “Ride Pass”) on your behalf to generate additional leads for your Rideshare Services. Ride Passes entitle Riders to receive discounted or capped fares for qualifying rides (subject to certain limitations, terms and conditions). When a Rider uses a Ride Pass to receive a qualifying ride, Lyft will use the Ride Pass payment in satisfaction of the ride total Charges subject to the terms and conditions of the Ride Pass. Your payment for Rideshare Services arranged with a Ride Pass will be determined based on the Driver Fare for the ride as provided in this Driver Addendum. In the event that Ride Pass collections from a Rider exceed qualifying ride Charges (if any), you agree that as between you and Lyft, and to the extent permitted by law, Lyft may retain such excess amounts in consideration for Lyft’s sales and marketing of Ride Passes.
No Additional Amounts
You acknowledge and agree that, for the mutual benefit of the parties, through advertising and marketing, Lyft and its affiliates may seek to generate additional demand for your Rideshare Services from new and existing Riders. You acknowledge and agree such advertising or marketing does not entitle you to any additional monetary amounts beyond the amounts expressly set forth in this Agreement and Driver Addendum.
Communications
As set forth in the Agreement to which you agreed, Users (including Drivers) expressly consent and agree to receive communications from Lyft, its affiliated companies and/or Riders using written, electronic, and/or verbal means, including by manual dialing, email, leaving prerecorded/artificial voice messages, push notifications, and/or using an automatic telephone dialing system to text message or call your mobile/cellular telephone number, as necessary to complete transactions requested by you and to service your account, and as permitted by applicable law, even if that phone number is registered on any federal and/or state Do-Not-Call/Do-Not-email registry/ies. Rideshare Service-related messages from Lyft, its affiliated companies, or Riders may include, but are not limited to, operational communications concerning your User account or the use of the Lyft Platform or Rideshare Services. Additionally, we offer you the opportunity to enroll to receive recurring promotional SMS/text messages or calls from Lyft. Promotional messages may include updates concerning new and existing features on the Lyft Platform, communications concerning marketing or promotions run by us or our third-party partners (including potential opportunities, offers, and/or products for Drivers), and news concerning Lyft and industry developments. You understand that you are not required to consent to receive promotional texts or calls as a condition of any purchase with Lyft, including using the Lyft Platform or Rideshare Services. Your participation in this program is completely voluntary. We do not charge for this communication service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. If you change or deactivate the phone number you provided to Lyft, you agree to update your account information to help prevent us from inadvertently communicating with anyone who acquires your old number. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the communication service, any errors in such information, and/or any action you may or may not take in reliance on the information or communication service. IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, YOU CAN UNSUBSCRIBE FROM OUR PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL ITSELF. IF YOU WISH TO OPT OUT OF PROMOTIONAL CALLS OR TEXTS, YOU MAY TEXT “END” TO 46080 FROM THE MOBILE DEVICE RECEIVING THE MESSAGES. IF YOU WISH TO OPT OUT OF ALL TEXTS OR CALLS FROM LYFT (INCLUDING OPERATIONAL OR TRANSACTIONAL TEXTS OR CALLS), YOU CAN TEXT THE WORD “STOPALL” TO 46080 FROM THE MOBILE DEVICE RECEIVING THE MESSAGES, HOWEVER YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL TEXTS MAY IMPACT YOUR USE OF THE LYFT PLATFORM OR RIDESHARE SERVICES. WHEN YOU OPT OUT TEXTS OR CALLS, YOU MAY RECEIVE A ONE-TIME OPT-OUT CONFIRMATION TEXT MESSAGE. NO FURTHER MESSAGES WILL BE SENT TO YOUR MOBILE DEVICE, UNLESS INITIATED BY YOU. FOR COMMUNICATION SERVICE SUPPORT OR ASSISTANCE, PLEASE VISIT OUR HELP CENTER.