What is the Lyft Rentals Beta?

We’re testing out a new car rental concept for a select set of users (you!) in the Bay Area and Los Angeles. This is a limited experiment and may change — we’re using this to learn and would love your thoughts on how we can improve the service. To provide feedback, please fill out the survey in your rental recap email.

FAQ

Who can rent?

Where do I pick up my rental?

What are the rental lot’s operating hours?

How can I get in touch with Lyft?

Is there a mileage limit during my rental period?

What about fuel?

What about tolls?

How long can I rent?

What if I need to cancel or modify my reservation?

Do you allow pets?

What types of cars do you offer?

Are any of your car options electric?

How can I pay for my reservation with Lyft Rentals?

When and how will I be billed?

What are my coverage options?

Does my credit card provide any coverage while I’m using Lyft Rentals?

What should I do if I am involved in an accident?

What do I do if I get a ticket?

What kinds of additional fees might I get charged with?

Will the rentals be available for rideshare?

Will this be rolling out to other markets?

How can I share feedback on the rentals program?