Here's everything you need to know about how to buy a used car through Flexdrive.
About Flexdrive
Who is Flexdrive?
Where do you get your cars?
What condition are your cars in?
How do I contact support?
How It Works
How does your process work?
Where do I find available cars?
Can I test drive or see a car before purchasing?
What does my car come with?
What if I don’t see the type of car I want?
What forms of identification do I need to provide?
Are car prices negotiable? Do you price match?
How does registration work?
When will I receive my title?
How do I change or cancel an order?
Car Delivery
How does delivery work?
How long will my delivery take?
How much is delivery?
What if I am unavailable on the day or time of my scheduled delivery?
How do I know my scheduled delivery is confirmed?
Can I expedite my delivery?
Why has my delivery been delayed?
What happens if my car arrives damaged?
Do I have to get my car delivered?
Payment Options
Which payment options do you accept?
How do I change my payment method?
Can I cancel my order?
Financing with Tresl
How can I apply for financing?
How long does the process take? What can I do to speed up the process?
How do I know if I’m eligible for a loan?
Will applying for financing affect my credit score?
What is pre-qualification? Does it impact my credit score?
Does Tresl offer car loans in all 50 states?
Which portion of the vehicle price can I get financed?
If I’m approved, how long is my offer good for?
What are the benefits of applying for financing through Tresl?
How do I check the status of my application?
What documents will I need to submit?
Do I need insurance?
Do I need to be a US resident?
Once I pay off my loan in full, how long will it take for me to get my title?
Returns & Refunds
Can I return my car?
What is your return policy?
How do I return my car?
When will I receive my refund?
What happens if I damage my car within the first 7 days?
Can I return my car after 7 days for a partial refund?
Warranty & Repairs
Does Flexdrive offer any warranties?
How do I use my limited warranty?
What do I do if I find damages on my car that weren’t listed?