Introducing: Call A Lyft Ride — request a ride without the app

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It’s more important than ever to make sure everyone has access to affordable and reliable transportation. That’s why we’re introducing Call A Lyft Ride, a special service that lets you request a ride by phone — no app required. It’s perfect for seniors and folks without access to the Lyft app.

Call A Lyft Ride is available now in cities across Florida.

Here’s how it works:

  • Riders or their loved ones can call 631-201-LYFT using a cell phone and book a ride with a Lyft agent. A driver will arrive in minutes.

  • Agents are available Monday to Friday, 8 AM — 8 PM EST.

  • A price is provided upfront and paid by debit or credit card over the phone.

  • Throughout the process, Lyft will text riders* important information about the ride and include a link to track it once it’s booked. This allows loved ones or caregivers to stay in the loop.

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Call A Lyft Ride is available in these Florida cities:

* Standard data and messaging rates may apply.