BackHow does the coverage area work?
Lyft's coverage area is the zone in which passengers can request rides. Before switching into driver mode, make your way into the coverage area to ensure your reliability rating remains as high as possible. Once you're in the coverage area and in driver mode, you should accept every Lyft request you receive in order to keep your acceptance rate as high as possible.
Can I get Lyft requests if I'm outside the coverage area?
No. All drivers need to be in the coverage area to receive requests. This will also ensure that your reliability rating isn't affected.
Can passengers request rides outside the coverage area?
No. Passengers must be inside the zone in order to request a Lyft.
What if a passenger I've picked up requests to be dropped off outside the coverage area?
Although passengers can only request rides inside the coverage area, they can be dropped off up to 60 miles outside the zone. If you pick up a passenger who requests to be dropped off outside the coverage area, don't worry! We have built in a buffer to allow you ample time to return to the zone without having your reliability rating affected. As long as you stay in driver mode on your way back to the zone following a dropoff, your reliability rating will be unaffected. Once you've completed the ride, head back to the coverage area as soon as you can to avoid any negative effect.